Our Services
CFS offers a variety of services. We pride ourselves on excellent support. We now offer datacenter services. We will balance and correct your files for you. All you need to do is scan them in!
Transaction Interchange Solutions
Input Options
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Processing CFS Capture points
Items are captured remotely via CFS Branch, ATM, Mobile, and/or Merchant capture and sent to the software at the datacenter. Items are proofed (corrected) and balanced by CFS’s balancing team. In the case of errors (transactions out of balance, missing items, unreadable items) the necessary parties at the Financial Institution will be emailed a description of the error, a request for a response on how to handle the error and a link to the transaction containing the error. The Financial Institution will then be expected to respond appropriately. In the case that an adjustment to the transaction needs to be made CFS will create a virtual adjustment and a letter describing why the transaction had to be adjusted. The necessary parties at the Financial Institution will be emailed a link to print the adjustment letter to send to the client and a link to access the transaction.
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Other Third-Party Capture
If other forms of capture are utilized by the Financial Institution, such as third-party merchant or mobile capture, the items captured by the third-party will be provided to CFS in a specifically formatted file for processing. In the case of errors (items missing data fields), the item(s) will be corrected by CFS. Third-party capture items will be processed through the CFS output procedures as described below.
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FedReceipt Plus
CFS will download incoming cashletter of returned items (chargebacks) from the FED. Process and match incoming chargebacks. Based on criteria determined by the Financial Institution, CFS will re-present items to the FED to attempt collection. Remaining items will be available to the Financial Institution to print as an IRD to chargeback to their client.
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Output Options
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FedForward
Items needing to be cleared with the FED are exported in an X937 file format. The file is then delivered to the FED on behalf of the Financial Institution using CFS’s ETI.
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FedReturn
CFS will download/receive from CORE a file indicating items that need to be returned to FED. Process and match the items. Build FedReturn file and deliver it to the FED on behalf of the Financial Institution using CFS’s ETI.
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CORE Posting
CFS will build and deliver required CORE format file to post transactions and ONUS items to the Financial Intuition’s clients’ accounts. This includes items received through FedReceipt Plus and any ONUS items from above listed capture points that the Financial Institution has requested CFS to post.
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Notices
CFS will download/receive from CORE a file formatted for notices. Match enclosures to images in the database. A list of incomplete notices (instances where enclosures could not be matched) will be provided to the Financial Institution. CFS will provide a print file to the necessary party to have notices printed and mailed to clients.
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Statements
CFS will download/receive from CORE file(s) formatted for statements. Match enclosures to images in the database. Provide a list of incomplete statements (instances where enclosures could not be matched) to the Financial Institution. Provide a print file to the necessary party to have statements printed and mailed to clients.
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eStatements
These are files created from the statement file. PDF formatted documents will be made available to the Financial Institution’s online banking provider along with the cross-reference file to retrieve the correct statement for clients.
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Online Images
CFS will make available ONUS images to be displayed by the Financial Institution’s online banking provider and/or CORE systems through a means agreed upon by the parties involved. Online banking displays the images to clients when the client requests to see a check they wrote or a deposit ticket. The CORE displays the images to the Financial Institution when the employee does research on an item or transaction.
Extra Features
Duplicate Detection
All items imported into DepositWizard2.0 will be processed through duplicate detection daily. Current day items are matched against previously imported items based on a date range agreed upon by the financial institution, such as 90 working days.
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Planning
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CFS will help you to plan a process that fits your financial institution. We can assist in creating accounts with the Federal Reserve Bank for sending directly or set you up with a server in our data center for a hosted solution. We also aid in hardware selection for your new image software and provide extensive cost analysis for item processing.
Strategy
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We provide the plan. You let us know when you will be ready to implement and we will begin by providing you with options. We will guide you through the entire process. Customers that use custom designed tickets for item processing can order those through CFS. Custom software interfaces are provided for various systems.
Results
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After your new solution is in place you will see your business grow and become more efficient. CFS is available for support, if you have questions. We pride ourselves on our excellent customer support and provide those customers with disaster recovery and backup of software.